First up: CRM... What does it stand for? Answer: Customer Relationship Management. In layman's terms, a CRM System is a system that centralised all your customer's
information and provides a streamlined solution for both management and communication between you, your staff and most importantly: your customers.
With the advancements in modern technology, the process of "checking mail" has become far more frequent and customers are barely able to sign up to anything without
an e-mail address these days. Therefore, CRM system communication is centred around e-mail and sometimes SMS (we provide both means... naturally).
Information such as address details, company details, trust details and more are all captured in one central system that is accessible globally. The process incorporates
the setting up of a central database that handles all information stored on the CRM system.
We at Seven Lemons Design Studio design CRM systems according to your specifications and custom make the systems to suit your exact needs. Functions such as document
uploads, secure information storage, PDF reporting and photo resizing are all available at the click of a button.
Seven Lemons Design Studio recognises the importance of protecting your personal information and as such subscribes to the principles, outlined in Section 51 of the
Electronics Communications and Transaction Act 2002 that governs your right to having your personal information kept private.
Seven Lemons Design Studio defines personal information as all information specific to yourself that you provide us over the internet or any other channel. This
includes personal data that you provide us to obtain an online quotation, questions you ask via e-mail, live chat or your personal facility data that you may want to
view and or amend.
Seven Lemons Design Studio has the highest regard for the privacy of its customers and will use personal information only as appropriate in the normal course of
business to provide the products and services you have requested. Seven Lemons Design Studio will also use this information to positively identify you when you
contact us on-line.
Seven Lemons Design Studio does not and will not sell or provide personal information to third parties for independent use. We may, however, share personal information
with our business partners if that information is required to provide the product or services you have requested. However, our business partners will adhere to using
any information only as directed by Seven Lemons Design Studio.
We value the information that you choose to provide us and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised
alteration. The information we maintain concerning your customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of
that information.
Seven Lemons Design Studio uses state of the art technology and encryption to prevent any unauthorised access to your personal information when registering or transacting
on our website or any website created by us. As your business partner, we keel appraised with the latest global developments in security technology to ensure that your web
transactions with us are adequately secured and protected at all times. When you use the on-line services or facilities provided by us, access to your personal information
or to transact on-line would require a user name and password to validate your identification and enable access to our secured environment.
You must always keep this information secret and ensure that you do not disclose it to anyone. Therefore to ensure continuance in preventing unauthorised access to your
information we recommend that you change your password on a monthly basis or, immediately should your password compromised in any way.
Terms Of Use Disclaimer
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in accordance with the laws of South Africa, and subject to the exclusive jurisdiction of the South African courts. Use of this website or information, products and services
available on this website is at the user's own risk.
Notwithstanding the provisions of section 43(5) and 43(6) of the Electronic Communications and Transaction Act, Seven Lemons Design Studio accepts no liability whatsoever
relating to any loss, expense, claim or damage, whether direct, indirect or consequential, arising from the information on this website, your use of this website or any
actions or transactions resulting therefrom, even if Seven Lemons Design Studio has been advised of the possibility of such loss, expense, claim or damages.
Seven Lemons Design Studio makes no presentation or warranty, whether express or implied, as to the operation, integrity, availability or functionality of this website or as to
the accuracy, completeness or reliability of any information obtained from this website. Seven Lemons Design Studio also makes no warranty or representation, whether express or
implied, that the products, information or files available on this website are free of viruses, destructive materials or any other data or code which is able to corrupt, compromise
or jeopardise the operation or content of a computer system, computer network or your hardware or software.
You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation
or content of a computer system, computer network or your hardware or software. Seven Lemons Design Studio accepts no responsibility for any errors or omissions on this website.
Seven Lemons Design Studio may, in its sole discretion, at any time, suspend or terminate the operation of this website or any of the products or services provided in terms of this
website, without prior notice.
Notwithstanding the fact that this website may refer to and/or provide links to other websites, your use of such other websites is entirely at your own risk and Seven Lemons Design
Studio is not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such other website. Seven Lemons Design Studio
also does not endorse, warrant or make any representations about the content, products, services, security or reliability of such other websites. All rights reserved.
